HOLBORN
ROWE

AI & technology consulting · US & UK

AI systems that do the work. Built once, yours to keep.

Holborn Rowe is a US and UK technology consultancy designing and building practical AI systems for growing businesses. We build systems that answer enquiries, qualify leads, prepare quotes, create content, organise customer information and take repetitive work off your team's plate.

Fixed price

One quote, agreed before we start

No hourly billing and no surprise invoices.

You own it

Your accounts, your data, your system

Everything is set up in your name and handed over with a short guide. No subscription to us.

Human control

AI does the repetitive work

You decide where people stay in charge.

In use right now

Real systems, running in real businesses.

Clients stay unnamed here. Ask and we'll show you them working on a call.

01 · Content operations · UK

A premium dog-grooming tools brand

Client
Founder-run brand selling professional scissors, shampoos and kits online, in the UK and abroad
Problem
Plenty of products and customer footage, but no time to turn them into posts, ads and clean listings
  • Approval board. Every planned post on one page. The founder approves or denies from her phone and nothing goes out without her.
  • Video end-card generator. Turns raw clips from groomers into branded short videos that finish on a shoppable product card. Eight produced in one day.
  • Promo builder. One product list in, and out come the Story, feed, Facebook and email versions of a launch.
  • Product photo cleaner. Strips supplier codes and logos from product photos and sets them on brand backgrounds.
  • Monthly magazine pipeline. A digital magazine for professional groomers, assembled each month from customer photos and product shots.
  • International shipping brief. US and Australian duty rules researched and turned into a ship-now plan, with no store upgrade needed.
  • Catalogue auditor. Checked 164 scissor listings for duplicates, wrong stock status and messy titles, and produced a bulk-upload fix file.
Exhibit · the approval boardWeek of 5 Oct
Mon
Puppy bath, shampoo end cardApproved
Tue
Fluffy coat finishApproved
Wed
Leg scissoring, left-handedQuestion
Thu
Slicker brush demoApproved
Fri
Bundle launchBuilding
Sat
Teddy face trimReady
Sun
Kit cardReady
Layout of the real board, with product names generalised.

02 · Lead and sales automation · US

A landscaping and hardscape company

Client
Owner-operated firm doing pavers, retaining walls, drainage, turf and maintenance across Portland and Salem
Problem
A contractor answered every Facebook message by hand and charged per lead
  • Messenger lead assistant. Answers the Facebook Page, asks what the job is, and collects name, phone and the best time to call.
  • Two-tap lead approval. Each lead lands in the owner's inbox to send on or bin, so only real enquiries count.
  • Phone assistant. Picks up after-hours calls and logs the details.
  • Quote website. New site on the company's own domain with an online estimate form and spam filtering.
  • Ad tracking. Google Ads conversion tracking wired to real enquiries, so spend can be judged on jobs and not clicks.
  • Lead tracker. Every web, Messenger and phone enquiry lands in one place with callback times and outcomes, in a phone app with a CSV export.
  • Lost-lead recovery. Recovered 49 lost leads from a year of inbox history, 45 of them with phone numbers, and built a follow-up queue so the owner could call them back.
  • Quote tool guardrails. Maintenance and clean-up requests get a “priced after a quick call” answer instead of an inflated estimate.
  • AI render and price tool. A homeowner uploads one photo of their yard and sees the finished hardscape with a real price range in about thirty seconds.
  • Website chat assistant. Answers pricing, service area and warranty questions day and night, then steers people to a quote.
The landscaping company's homepage, with the free AI render tool offered next to the headline
Homepage with the AI render tool up front
The website chat assistant answering how much a paver patio costs
The chat assistant answering a pricing question
Exhibit · a lead, ready to approveMessenger
NameDana R.
AreaGresham, OR
JobRetaining wall along back fence, about 40 ft
Best timeWeekdays after 4pm
Send to ownerJunk
Example lead with an invented name. Real leads arrive in this format.

Company names, logos and contact details blurred.

03 · Business launch system · US

The digital operating layer of a new business

Client
A new artificial turf and stone company installing turf, pavers and sport courts from Salem to Portland, and selling turf to other installers
Problem
No brand, no site and no customers yet. It needed to look established from day one.
Built
Brand, website, visualisation, pricing, customer sales, trade sales, bilingual customer service and outbound sales, from nothing
  • Before-and-after render tool. Upload one phone photo and the site renders the finished lawn and prices the job in about two minutes.
  • Chat assistant. Answers questions about turf, pavers and service area in English and Spanish.
  • Online turf shop. Homeowners can buy turf and supplies straight from the site.
  • Trade portal. A separate login with trade pricing for other installers.
  • Wholesale outreach system. A personalised five-step email sequence aimed at 286 installers and distributors.
The turf company's homepage showing a backyard before and after an AI render
Homepage: a real backyard, before and after the AI render

Company name, logo and phone number blurred.

Also built

Live event matcher

For a London community space. Guests answer a few questions on their phone during an event, and once the speaker finishes the app pairs them with someone in the room to go and meet.

Wholesale outreach engine

Enriches a list of trade buyers, writes a personalised five-step email sequence for each one, and sorts the replies by intent.

Private AI knowledge base

A searchable memory of a founder's notes, decisions and projects, with an assistant that answers questions from it.

How the systems are designed

AI handles the repetition. You keep the decisions.

Not every task should be automated. Every system we build has clear handoff points: what the AI does alone, what waits for your approval, and when a person takes over. You can see it in each case above. The AI drafts the posts and the founder approves them. The AI qualifies the lead and the owner decides whether it counts.

AI can handle

  • Responding
  • Qualifying
  • Drafting
  • Organising
  • Preparing

You approve

  • Publishing
  • Quotes
  • Important changes
  • Customer decisions

A person takes over

  • Exceptions
  • Complex enquiries
  • High-value customers
  • Anything sensitive

What we build

Pick one, or bring us the job you hate

Each piece is built around your business, your wording and your accounts. Use one on its own or connect several into a system.

Lead assistant

Answers Facebook, Instagram or website chat, asks your questions and sends you qualified leads.

Phone assistant

Answers calls you miss, takes the details and texts or emails them to you.

Quote website

A fast site on your domain with an estimate form that sorts real enquiries from spam.

Render and price tool

Customers upload a photo and see the finished job with a price range, before they ever call you.

Website chat assistant

Answers the questions you get every day, in English or Spanish, and books people in for a quote.

Lead tracker

Every enquiry in one place on your phone, with status, notes and export.

Content generator

Turns your product photos and customer clips into branded posts, videos and ad creative.

Approval board

One page where you see and sign off everything before it goes out.

Catalogue clean-up

Finds duplicates, stock errors and messy titles across your store and writes the fix file.

Something else

Got a job that eats hours every week? Describe it and we'll tell you if AI can do it.

Practices

One consultancy. Three areas of expertise.

Flagship

AI Systems & Implementation

Custom AI systems, from single workflows to connected systems across leads, sales, customer service, quoting and internal operations.

By enquiry

AI Governance & Security

Human oversight, permissions, data boundaries, audit trails and risk assessment for businesses already using AI agents.

By enquiry

Technology Consulting

Architecture, digital systems, workflow redesign and technical strategy.

Pricing

Pay once. Keep it.

AI Systems & Implementation

Every project gets a fixed quote before work starts. You try it on your real data before paying the balance, and it's set up in your accounts with a handover guide and 30 days of fixes.

Individual system

from £2,500

One defined workflow, built around your business. A lead assistant, a quote tool, a content generator.

Connected systems

from £7,500

Several tools working together across leads, customer service, quoting or operations.

Full implementation

from £15,000

A custom system spanning multiple parts of the business, like the landscaping and turf projects above.

Something unusual

Quoted

Describe the job and we'll tell you straight whether AI can do it.

Running costs are usually modest and always agreed upfront. Hosting, AI and third-party services bill directly to your accounts. Holborn Rowe adds no markup.

Support is optional. Systems are built to run on their own. If you want changes or someone on call, we agree a plan.

How it works

From the problem to a working tool

Most individual systems take one to three weeks. Larger connected systems are scoped separately.

Call

You tell us which job eats your week. We tell you straight whether AI can take it on.

Fixed quote

One price, what it will do, and when you'll have it.

Build and test

You use it on your real enquiries, products or footage before you pay the balance.

Handover

It's yours. Logins, a short guide, and 30 days of fixes. After that, call us only if you want more.

Who builds it

Founder-led, in the US and UK

Holborn Rowe is run by its founder, an AI researcher with a background in cybersecurity who builds AI systems and studies how they should be governed.

That matters when you hand someone access to your customers, your data and your day-to-day operations. Everything we build is secured, set up in your name, and designed so you can see what the AI is doing.

Contact

Tell us what eats your week

Describe the job you'd hand off if you could. We reply within two working days with whether a tool can do it and a time to talk.